TotalSkola is a cloud-based school report management system that enables educational institutions to manage academic records, generate student reports, and communicate results to parents and guardians.
These Terms of Use govern access to and use of the platform by all users, including school administrators, teachers, support staff, and parents or guardians who access the public result-checking portal. The institution that subscribes to the platform (the “School Account Holder”) is responsible for ensuring all staff and users within its account comply with these Terms.
Access to TotalSkola is limited to:
You must provide accurate and current information when registering and keep that information up to date. You are responsible for all activity that takes place under your account credentials.
Subject to your compliance with these Terms and payment of applicable subscription fees, the platform operator grants the School Account Holder a limited, non-exclusive, non-transferable, revocable licence to access and use the platform during the subscription period, solely for the school’s internal academic administration purposes.
You may not:
The school retains ownership of all student records, academic data, and other content it uploads to or generates through the platform (“School Data”). By using the platform, the school grants the operator a limited licence to host and process School Data solely to deliver the platform’s services.
The school is solely responsible for ensuring that:
You agree not to use the platform to upload, store, or transmit content that is unlawful, defamatory, or infringes third-party rights; to harass or impersonate any person; to interfere with the platform’s operation; or to introduce malicious software. The operator may suspend or terminate access for breach of this clause, including without notice where urgent action is needed to protect the platform or other users.
Access requires a paid subscription. Fees, billing cycles, and available plans are set out on the pricing page or agreed in writing at sign-up.
The operator handles personal data in accordance with the Data Protection Act 2012 (Act 843) of Ghana and as further described in the Privacy Policy, which forms part of these Terms. Where the operator processes student or staff personal data on behalf of a school, the school is the data controller and the operator is the data processor for that data. Each school remains responsible for its own compliance obligations as a data controller under Act 843.
All intellectual property rights in the platform — including the software, report templates, design, and documentation — are owned by or licensed to the operator. Nothing in these Terms transfers intellectual property rights to you. Report templates may be used to generate reports for your school’s own purposes but may not be extracted or reused outside the platform.
The operator makes reasonable efforts to keep the platform available and functioning. The platform is provided on a reasonable-efforts basis and the operator does not guarantee uninterrupted or error-free service. Scheduled maintenance may cause temporary downtime; the operator will give advance notice where practical.
To the extent permitted by the laws of the Laws of the Republic of Ghana, the operator’s total liability arising from or in connection with the platform shall not exceed the total subscription fees paid by the school in the twelve months immediately before the claim arose.
The operator is not liable for indirect or consequential losses, including loss of data, revenue, or opportunity, except to the extent that such limitation is not permitted under applicable law.
Either party may end a subscription at the close of the current billing period by giving written notice before renewal. The operator may terminate immediately for a material breach of these Terms that is not remedied within fourteen days of notice.
On termination, platform access ceases. The operator will hold School Data for thirty (30) days, during which the school may request a data export. After that period, School Data will be permanently deleted unless a legal obligation requires otherwise.
The operator may revise these Terms from time to time. The effective date at the top of this page will be updated on each revision. Where a change is material, the operator will give advance notice to the school’s registered contact address. Continued use of the platform after the effective date of revised Terms constitutes acceptance.
These Terms are governed by the Laws of the Republic of Ghana. Any dispute arising from or in connection with these Terms shall be referred first to good-faith negotiation between the parties. If unresolved, either party may pursue the matter through the courts of competent jurisdiction under the governing law stated above.
For questions about these Terms, please contact us at suomotv@gmail.com.